1. Introduction
Cafe Lavid LLC our is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our Colombian coffee products, or interact with our services in the United States.
By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
Identifiers — name, email address, phone number, billing and shipping address.
Commercial information — purchase history, product preferences, subscription details.
Internet activity — IP address, device type, browser data, cookies, analytics, interaction logs.
Payment information — processed securely through third‑party payment processors; we do not store full credit card numbers.
User‑generated content — messages, reviews, inquiries submitted through our website.
Sensitive data — only if voluntarily provided (e.g., dietary preferences); handled according to applicable state laws.
We do not knowingly collect information from children under 13, in compliance with COPPA.
3. How We Use Your Information
We use personal information for:
- Processing and fulfilling orders.
- Providing customer service and support.
- Improving website performance, security, and user experience.
- Sending updates, promotions, or product information (with opt‑out options).
- Conducting analytics and performance measurement.
- Complying with federal and state privacy laws.
Automated decision‑making and AI
If we use personal information for automated decision‑making, personalization, or AI‑driven processes, we will disclose this as required by updated 2026 state laws (including CTDPA amendments).
4. Sharing Your Information
We may share personal information with:
*Service providers — payment processors, shipping carriers, email platforms, analytics tools.
*Business partners — only when necessary to deliver services.
*Legal authorities — when required by law or to protect our rights.
Some states require disclosure of specific third parties rather than categories. Upon request, we will provide a list of the exact third parties that received your data.
We do not sell personal information for monetary gain.
5. Consumer Rights Under U.S. State Laws
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you.
- Request deletion of your data.
- Correct inaccurate information.
- Opt out of targeted advertising, data sharing, or profiling.
- Request a list of specific third parties who received your data.
- Appeal decisions related to your privacy requests.
You may submit a request at: comercial@lavid.com
We will verify your identity before processing any request.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality.
- Analyze traffic and usage patterns.
- Personalize content and marketing.
- You can manage cookie preferences through your browser settings or our cookie banner.
7. Data Security
We implement administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no online system is completely secure.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Maintain business records
- Retention periods vary depending on the type of data and applicable state laws.
9. International Data Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws differ from those in your country.
10. Changes to This Policy
We update our Privacy Policy annually to comply with evolving U.S. privacy laws, including new requirements related to transparency, AI disclosures, and children’s privacy.
The updated policy will always be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, contact us at:
Cafe Lavid LLC
Email: comercial@lavid.com Phone: +1 (213) 636-7372
